Pharmacy Technician

CVS Health•Hillsborough, NJ

About The Position

CVS Health Pharmacy Technicians help patients and customers with medication needs while supporting safe, prompt, and accurate prescription filling. The role involves managing assigned pharmacy workstations and tasks, providing caring customer service, maintaining patient confidentiality, and following professional and ethical standards and all applicable federal, state, and local laws and regulations. Duties may initially be restricted while a new technician completes required training and state-specific registration, licensing, and certification requirements. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including proactively helping people, responding in a friendly manner, and noticing and appropriately responding to customers’ reactions.
  • Verbal and written communication skills to interact with customers and colleagues; active listening skills.
  • Ability to use math to solve problems, such as calculating a prescription’s days’ supply.
  • Ability to recognize actual or potential problems and select an appropriate course of action in complex situations.
  • Ability to remain upright and move about on foot for sustained periods and to move between work areas.
  • Manual dexterity for picking, pinching, typing, or other finger-based work; ability to extend hands and arms in any direction.
  • Ability to bend at the waist and stoop, using lower extremities and back muscles.
  • Ability to communicate spoken ideas and convey detailed instructions accurately, and to perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
  • Occasional lifting or exertion of up to 30 pounds; frequent exertion of up to 10 pounds and/or negligible force constantly to move objects.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate filling of patient prescriptions.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Use available tools and training to develop clinical, technical, and insurance knowledge.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being
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