Pharmacy Technician

CVS Health•Mansfield, TX

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription filling. They maintain patient confidentiality, follow professional and ethical standards, and comply with applicable federal, state, and local laws and regulations. The role involves managing assigned pharmacy workstations and tasks, working collaboratively with the pharmacy team, and providing caring service in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete CVS’s Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements established by their State Board of Pharmacy. Duties may initially be restricted by a manager until those requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements; these vary by state.
Ability to concentrate on tasks over time without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills, including giving others full attention, understanding their points, asking appropriate questions, and not interrupting at inappropriate times.
Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action in complex situations.
Ability to remain upright and move about on foot for sustained periods and between work areas.
Ability to use fingers for tasks such as picking, pinching, or typing; extend hands and arms; bend at the waist; and stoop.
Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
Ability to lift up to 30 pounds occasionally and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.
High school diploma or equivalent is preferred but not required.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent.

Responsibilities

Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Provide caring, compassionate customer service that meets or exceeds customer expectations.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
Use available tools and training to develop clinical, technical, and insurance knowledge.