Pharmacy Technician

CVS Health•Pompano Beach, FL

14d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive, and patient-focused environment. After starting the role, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are completed, the Pharmacy Manager may restrict assigned duties. Depending on legal requirements and training, technicians may also support services such as immunizations, point-of-care testing, or offsite clinics. Technician immunizers may prepare and administer vaccines, educate and refer patients, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a full-time position with anticipated hours of 40 per week. The typical pay range is $17.00–$27.00. Eligible full-time colleagues may receive medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state board does not set a minimum age, be at least 16 years old.
If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements applicable to the location.
Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Provide friendly assistance, recognize and appropriately respond to patient reactions, and work effectively as part of a team.
Use and understand verbal and written communication with patients and colleagues, and demonstrate active listening.
Use mathematics to solve pharmacy-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet physical demands, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger and hand movements; close visual work; and occasionally lifting or exerting up to 20 pounds.
Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances, recordkeeping, patient safety, privacy, and security.
Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, when legally permitted and supported by required training and certification.
Where permitted, complete immunizer licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect and document patient information; and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a supervisor or manager.