Pharmacy Technician

Redding Rancheria•Redding, CA

About The Position

The Pharmacy Technician assists the Pharmacist in Charge with pharmacy operations, including eligibility checks, third-party insurance and grant billing, customer service, phone calls, point-of-sale transactions, inventory maintenance, and prescription filling in accordance with federal and state laws. The position supports patients, providers, and referral teams with medication requests, refills, insurance coverage reviews, prior authorizations, and timely prescription processing. The preferred schedule is Monday through Friday, 8:30 AM to 5:30 PM. The listed wage is the entry-level rate and may be adjusted based on experience, education, and qualifications. The role also involves preparing medications for mailing or delivery; handling money and deposits; assisting with inventory activities such as ordering, audits, recalls, returns, outdates, and controlled-substance reconciliation; and consulting with the Pharmacist on duty regarding medications and order discrepancies. Employment requires a completed application, applicable credentials and verifications, and successful pre-employment drug and criminal background screenings. Employees must also complete a tuberculosis test after hire and annually thereafter.

Requirements

Active California State Board of Pharmacy Technician license in good standing.
Basic computer and typing skills.
Cash register and customer service experience.
Must pass pre-employment drug screening.
Indian preference.

Responsibilities

Manage incoming requests from patients, providers, and referral teams for new medications and refills.
Understand insurance and healthcare benefits, submit prior authorizations to the PBM, and ensure supporting documentation is submitted for review.
Investigate and verify pharmacy claim benefits for assigned cases.
Contact providers for additional information to facilitate coverage determination reviews.
Notify physicians, providers, and members of coverage determination decisions.
Coordinate with requesting providers and other departments to ensure prescriptions are filled promptly.
Ensure patients complete required laboratory work and diagnostic testing before dispensing medications when required.
Understand and follow organizational clinical protocols for medication refills and the implemented refill center workflow.
Manage escalated patient-care issues in collaboration with Admissions, Providers, and Case Management teams as appropriate.
Prepare medication for mailing or delivery, operate the register, handle money, and prepare deposits accurately.
Assist with and perform inventory activities, including drug ordering, insurance audits, recalls, returns, outdates, CII reconciliation, and maintaining pharmacy stock levels.
Communicate with the Pharmacist on duty for medication consultations and discrepancies on drug orders.
Assist with eligibility checks, third-party insurance and grant billing, customer service, answering phones, point-of-sale operations, stock maintenance, and prescription filling.