Pharmacy Technician

CVS Health • Midlothian, VA

13d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture. They must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until requirements are met.

Depending on state law and required training or certification, technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. The role requires predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when needed. This is a part-time position with an anticipated 29 hours per week.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not establish a minimum age, be at least 16 years old.
• If state requirements do not establish a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including the ability to concentrate and switch tasks to meet patient and business needs.
• Communicate verbally and in writing with patients and colleagues, use active listening, and accurately convey or receive detailed spoken instructions.
• Use mathematical reasoning for tasks such as calculating tablet quantities and days’ supply.
• Be mobile and remain upright for extended periods; lift, scan, bag, reach, stretch, use fingers repetitively, handle items precisely, and stoop as required.
• Have close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small parts.
• Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds; consistently handle objects requiring negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures and pharmacy workflows to support pharmacists and safe, accurate prescription fulfillment.
• Work pharmacy stations such as production, pick-up, drive-thru, and drop-off.
• Provide empathetic, personalized service to patients in person and over the phone; offer immunizations and other services where permitted, and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including controlled-substance dispensing and recordkeeping and patient privacy and security requirements.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable by law and supported by required training and certification.
• Where permissible, complete additional requirements to obtain Technician Immunizer status; help prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and respond to adverse reactions, report events as required, collect and document patient information, and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use basic mathematical reasoning to support prescription filling, and address patient or colleague problems appropriately.
• Perform the physical activities required for the role, including standing, lifting, reaching, repetitive finger movements, stooping, and visually inspecting small items.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED