PHARMACY/TECHNICIAN

The Kroger Co. • Harrison, OH

18d

About The Position

Provide exceptional customer service and direct patient intervention through health and wellness services and experiences, as permitted by state and federal law. Help create a safe, clean, and inclusive environment, provide appropriate products and care with fair and accurate pricing, and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations and assists the pharmacist in all responsibilities that do not require the pharmacist’s professional judgment.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions of the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• Familiarity with EPRN.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
• Perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain clean, organized workstations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to ensure value for the customer and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow guidelines for vendor coupons, cash shortages, and company shrink prevention.
• Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and checks.
• Deliver a strong customer experience while accurately completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with responsibilities that do not require professional judgment.
• Follow HIPAA regulations and company policies concerning protected information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to eligibility and plan terms.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED