Pharmacy Technician

The Kroger Co. • Boise, ID

6d

About The Position

The Pharmacy Technician provides exceptional customer service and supports patient health and wellness services in accordance with applicable state and federal laws. The role helps ensure a safe, clean, inclusive environment and provides accurate, timely pharmacy services while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

The position supports pharmacy operations by assisting the pharmacist, processing prescriptions, managing inventory and orders, handling billing and customer transactions, responding to calls, and maintaining clean and organized work areas. The technician must protect confidential information, follow regulations and company policies, and provide cooperative support to customers, including minors, individuals with special needs, and older adults.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
• Perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering medications, devices, supplements, and supplies.
• Maintain clean, organized workstations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to support value for the customer and company.
• Answer phones, triage calls, and respond to inquiries as appropriate.
• Follow company guidelines for vendor coupons, cash shortages, and shrink.
• Operate the cash register and follow cashier-handling policies for electronic fund transfers, cash, and check transactions.
• Provide a strong customer experience while completing reception, data entry, adjudication, and product dispensing accurately and efficiently.
• Assist the pharmacist with responsibilities that do not require the pharmacist's professional judgment.
• Follow HIPAA regulations and company policies for protecting confidential information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced, sometimes stressful environment and manage conflict reasonably and cooperatively.
• Act honestly and with integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED