Pharmacy Technician

CVS Health • Highland Park, IL

5d

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow standard operating procedures, pharmacy workflow processes, best practices, and applicable laws and professional standards. They are expected to demonstrate genuine care, communicate effectively, and contribute to a safe, inclusive team culture.

Technicians complete a company training program and meet registration, licensing, and certification requirements under their State Board of Pharmacy guidelines. Until those requirements are met, the Pharmacy Manager may restrict certain duties. Depending on state law and required training and certification, Technicians may also provide additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics. Technician Immunizers must complete the additional licensure and training requirements applicable to their state.

The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within a designated timeframe. Work includes interacting with patients and colleagues, completing pharmacy workflow and inventory tasks, and meeting the physical demands of the role. The position is part-time, with 15 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour, with the actual offer depending on factors such as experience, education, and geography.

Requirements

• Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the State Board of Pharmacy does not establish a minimum age, be at least 16 years old.
• If the State Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly assistance, understand patient reactions, and respond appropriately.
• Use and understand verbal and written communication with patients and colleagues; listen actively and ask questions as appropriate.
• Use mathematical reasoning for tasks such as determining tablet quantities, days’ supply, and bottle quantities for prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; adjusting machines precisely; and performing close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Accurately express and exchange detailed or important information verbally and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to fulfill prescriptions safely and accurately.
• Provide a positive patient experience through empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling voluntarily to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws and regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when permitted by law and supported by required training and certification.
• Where permitted and appropriately trained, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
• Review and collect patient information, and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED