Pharmacy Technician

CVS Health•Conway, SC
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards, and contribute to a safe, inclusive team culture. After starting, they must complete company training and meet state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. Where permitted by law and supported by required training and certification, Technicians may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers must complete applicable additional licensure and training requirements and may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a part-time position with anticipated hours of 20 per week. The typical pay range is $16.00–$24.00 per hour, with the actual offer depending on factors such as experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If the state board of pharmacy does not set a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the state.
  • Complete required company training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and the ability to confirm prescription information and label accuracy.
  • Demonstrate customer service and teamwork, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Use math to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including extended periods upright, reaching, repetitive finger work, precision control, stooping, close visual acuity, and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
  • Assist with pharmacy operations at production, pick-up, drive-thru, and drop-off workstations.
  • Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
  • If supporting immunizations, complete applicable licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor for and report adverse reactions; review and collect patient information and document it; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, use math to support prescription dispensing, and address challenging patient or colleague interactions appropriately.
  • Perform the physical and communication tasks needed for the role, including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, precision control, stooping, close visual work, and accurately exchanging or receiving detailed spoken instructions.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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