Pharmacy Technician

Kroger • Madison, MS

7d

About The Position

Provide exceptional customer service and direct patient intervention through health and wellness services, as permitted by state and federal law. Help maintain a safe, clean, and inclusive environment and provide customers with appropriate products, services, and care. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy Technician supports pharmacy operations, including customer reception, data entry, adjudication, product dispensing, inventory and ordering, billing, and cashier functions. The role assists the pharmacist with responsibilities that do not require professional judgment and follows applicable regulations and company policies, including HIPAA requirements.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety rules and procedures; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards, including clean and organized workstations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to provide the best value to the customer and company.
• Answer phones, triage calls, and respond to inquiries as appropriate.
• Follow company guidelines for accepting and tendering vendor coupons, cash shortages, and shrink.
• Operate the cash register and handle electronic fund transactions, cash, and checks according to company policies to prevent loss.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
• Follow HIPAA regulations and company policies regarding confidential information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED