Pharmacy Technician

Neighborhood Health•Alexandria, VA

20d

About The Position

The Pharmacy Technician assists the pharmacist with the smooth operation of dispensing 340B, PAP, and NSC medications to Neighborhood Health patients at the Casey Clinic Contract Pharmacy. The role requires dedication to Neighborhood Health’s philosophy and mission and the ability to work under pharmacist oversight in a team-based environment. The technician supports prescription fulfillment, pharmacy inventory, patient and prescription records, communication with clinical staff, and customer service. The role also includes administrative work, compliance with pharmacy laws and quality standards, and assisting with workflow improvements and department projects as needed.

Requirements

Valid Pharmacy Technician License in the state of Virginia.
One to two years of experience as a Pharmacy Technician, or a recommendation from a pharmacy training program instructor.
Excellent interpersonal communication skills and ability to work effectively with a diverse workforce and client base.
American Heart Association Basic Life Support (BLS) certificate.
Ability to work in a team-based environment with oversight from the pharmacist.
Ability to communicate clearly, perform accurate mathematical calculations, maintain confidentiality, and interact professionally with the public and staff.

Nice To Haves

Experience with information technology, electronic health records, and medical records, or comfort using various software programs and computers.
Familiarity with culturally diverse populations and an interest in serving underserved populations.
Fluency in Spanish.
Knowledge of patient assistance programs and Pharmacy Connection online software.
Familiarity with common drug names and their functions.

Responsibilities

Assist the pharmacist in filling prescriptions and accurately dispensing exact drug dosages in a high-paced environment.
Maintain computerized patient profiles, accurately enter new prescriptions, and confirm prescription orders are valid.
Maintain pharmacy inventory by removing expired drugs, placing daily orders with a local distributor, verifying medication deliveries, and storing medications appropriately.
Communicate daily with doctors and clinical staff about medication refills and order clarifications through the electronic medical record.
Help fulfill prescription orders in a timely manner and provide friendly customer service in person and over the phone.
Request refills from Novascripts and other patient assistance programs as needed.
Perform assigned administrative tasks, including record-keeping, prescription filing, and document storage.
Comply with security measures, quality standards, and applicable pharmacy laws and regulations.
Work independently on assigned tasks and collaborate with the team in day-to-day pharmacy operations.
Communicate clearly and concisely in writing and orally, and perform mathematical calculations accurately.
Maintain confidentiality of work materials.
Explain services and pharmacy regulations to patients and families clearly and effectively.
Adapt to daily patient schedules and clinic needs, and interact tactfully and professionally with patients and staff in person and by telephone.
Assist with developing, coordinating, and recommending workflow improvements.
Take on project lead roles and support ad hoc department needs when assigned.
Perform additional duties and responsibilities as circumstances require.