Pharmacy Technician

CVS Health•Salisbury, MD
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians work as part of the pharmacy team, follow standard operating procedures and best practices, communicate effectively, and help maintain a safe, inclusive environment. After starting, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on state law and required training, Technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. The role requires regular and predictable attendance, including nights and weekends, flexibility to meet scheduling and business needs, and the ability to work at other stores in the market when needed. The position is full-time, with 40 anticipated weekly hours. The stated typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
  • If state requirements do not specify a minimum age, be at least 16 years old.
  • If state requirements do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Attend regularly and predictably, including nights and weekends.
  • Concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy.
  • Provide friendly assistance, notice and appropriately respond to patient reactions, and work effectively as part of a team.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Apply basic mathematical reasoning to tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and maintain close visual acuity for tasks such as transcribing and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Accurately express and exchange spoken information and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures and help Pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market to work shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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