Pharmacy Technician

CVS Health•Dublin, GA
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in a retail pharmacy. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow standard operating procedures, pharmacy workflow procedures, best practices, and applicable laws and policies, and contribute to a safe, inclusive, and engaging team culture. Technicians complete a company training program and meet registration, licensing, and certification requirements set by their state Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Where permitted and with the required training and certification, technicians may support immunizations and other patient health care services, including point-of-care testing and offsite clinics. This part-time role is scheduled for 25 hours per week.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements for age, education, and licensure or certification.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including the ability to concentrate and pivot quickly between tasks.
  • Communicate verbally and in writing with patients and colleagues, and use active listening.
  • Use mathematical reasoning to calculate prescription quantities and days’ supply.
  • Be able to identify challenging interactions and choose an appropriate response.
  • Meet the physical demands of the role, including extended standing, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized patient service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when permitted and appropriately trained and certified.
  • Where permitted, complete additional licensure and training to qualify as a Technician Immunizer and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required.
  • Review and collect patient information and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning to support prescription fulfillment, and resolve challenging interactions.
  • Perform physical tasks such as remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting small items.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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