PHARMACY/TECHNICIAN
About The Position
Provide exceptional customer service and direct patient intervention through health and wellness services consistent with state and federal laws. Help create a safe, clean, inclusive environment and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Technician supports pharmacy operations and the pharmacist while delivering accurate, efficient service to customers and patients. The role includes inventory ordering and management, preparing products, completing billing and dispensing workflows, answering and triaging calls, maintaining clean and organized work areas, and following applicable regulations and company procedures. The technician must protect confidential information, support health and wellness initiatives, and work cooperatively in a fast-paced environment. The position requires the ability to perform essential job functions with or without reasonable accommodation.
Requirements
- High school diploma or GED.
- Must be at least 18 years old.
- Ability to handle highly confidential information.
- Meet minimum state requirements to perform the functions related to the position.
Nice To Haves
- Previous comparable experience.
- Experience equivalent to that of a pharmacy clerk.
- EPRN familiarity.
Responsibilities
- Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
- Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
- Perform ordering functions with primary and secondary wholesalers.
- Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
- Maintain clean and organized workstations and customer waiting areas.
- Count, measure, and prepare specified products using company best practices.
- Complete billing procedures to ensure appropriate value for customers and the company.
- Answer and triage phone calls and respond to inquiries as appropriate.
- Follow guidelines for vendor coupons, cash shortages, and company shrink controls.
- Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and checks.
- Provide an excellent customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
- Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.
- Follow HIPAA regulations and company policies for handling protected information.
- Support company health and wellness initiatives.
- Put away legend orders, including Central Fill deliveries.
- Work cooperatively in a fast-paced and sometimes stressful environment, and manage conflict in a reasonable, cooperative manner.
- Act honestly and with integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, people with special needs, and older adults.
- Perform the essential job functions with or without reasonable accommodation.
Benefits
- Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to eligibility and applicable plans.
- Flexible scheduling in full- and part-time roles.
- Paid time off, including holiday and sick pay, based on eligibility and length of service.
- Employee Assistance Program with free counseling.
- Confidential financial tools and coaching through Goldman Sachs Ayco.
- Associate discounts on purchases, including food, travel, and technology.
- Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
- Training programs and career pathways.
- Paid time off that may include vacation, sick leave, and parental leave.
- 401(k) plan and/or Taft-Hartley pension fund, subject to eligibility.
- Group term life insurance, depending on location and eligibility.
- Potential annual store-performance bonus, depending on location and criteria.
- Tuition assistance, college scholarships, and educational leave of absence, depending on location and eligibility.
- Mental and emotional support resources through the Employee Assistance Program.
- Internal training and development resources.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
