Pharmacy Technician

CVS Health • Framingham, MA

4d

About The Position

CVS Health Pharmacy Technicians provide compassionate care to patients and customers while helping ensure medication needs and regulatory compliance standards are met. They manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of prescriptions, maintain patient confidentiality, and follow professional and ethical standards and applicable laws and regulations. The role suits people who enjoy a fast-paced environment and providing caring customer service.

New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements of their State Board of Pharmacy. A manager may restrict duties until these requirements are satisfied. As technicians gain qualifications and experience, they can build clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

• Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the State Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the State Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Ability to concentrate on tasks over time without distraction.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills to interact with customers and colleagues; active listening skills.
• Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
• Ability to recognize actual or potential problems and choose an appropriate course of action in complex situations.
• Meet the physical demands of the role, including remaining upright for sustained periods, moving between work areas, finger-based tasks, reaching, bending, stooping, and communicating and perceiving spoken information.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
• Ability to lift up to 30 pounds occasionally and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, or a negligible amount constantly.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent.

Responsibilities

• Manage assigned pharmacy workstations and tasks to help the team fill patient prescriptions promptly, safely, and accurately.
• Help meet patients’ medication needs and applicable regulatory compliance standards.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Maintain patient confidentiality and demonstrate ethical conduct.
• Complete required pharmacy technician training and satisfy applicable state registration, licensing, and certification requirements.
• Follow applicable Federal, State, and Local laws and regulations.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed