Pharmacy Technician

CVS Health•Moore, SC
•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and patients receive caring service. Technicians follow standard operating procedures and pharmacy workflow practices while supporting a safe, inclusive, and engaging environment for patients and colleagues. After hire, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Depending on state law and required training and certification, technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Eligible technicians who obtain Technician Immunizer status may prepare and administer vaccines and perform related patient education, documentation, adverse-reaction response, and vaccine-supply management. This part-time role is scheduled for 25 anticipated weekly hours. The typical pay range is $16.00–$24.00 per hour. Actual pay depends on factors including experience, education, geography, and other relevant considerations. Eligible part-time colleagues may have access to benefits and programs depending on hours worked and eligibility, including dental and vision benefits, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the applicable state board does not specify a minimum age, be at least 16 years old.
  • If the applicable state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the work location.
  • Be able to complete required training within the designated timeframe.
  • Have attention and focus to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use verbal and written communication, active listening, and accurate exchange of detailed information.
  • Use math to determine prescription quantities, days’ supply, and quantities of full or additional bottles.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet the physical demands of the position, including extended periods upright, reaching, repetitive finger work, stooping, close visual acuity, and lifting or exerting force as described in the posting.
  • Be able to convey and receive detailed spoken instructions accurately.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring patient service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted by law and supported by required training and certification.
  • If supporting immunizations, complete required licensure and training to obtain Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the pharmacist on duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, use math to support prescription quantities and days’ supply, and select appropriate actions to resolve challenging patient or colleague interactions.
  • Perform the physical activities required for the role, including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and close visual work.
  • Complete additional tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, depending on hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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