Pharmacy Technician

CVS Health • Cartersville, GA

14d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They are often the first point of contact for patients and customers and contribute to smooth pharmacy operations by following company Standard Operating Procedures, pharmacy workflow procedures, applicable laws, and professional standards. Technicians are expected to demonstrate genuine care, communicate effectively, and help maintain a safe, inclusive, and engaging team environment.

After starting in the role, Technicians must complete a company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are satisfied, the Pharmacy Manager may restrict duties. Depending on state law and the Technician’s training and certification, the role may also include supporting immunizations and other patient health care services, such as point-of-care testing and offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require. This is a part-time role with 29 anticipated weekly hours and a typical pay range of $16.50–$25.00 per hour. Benefits may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, subject to hours worked and eligibility.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If state requirements do not establish a minimum age, be at least 16 years old.
• If state requirements do not establish a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, switching tasks quickly, and confirming prescription information and label accuracy.
• Demonstrate customer service and teamwork, including proactively helping people, responding appropriately to patients’ reactions, and communicating effectively with patients and colleagues.
• Use active listening and verbal and written communication skills.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Exercise problem-solving skills to choose an appropriate response to challenging interactions.
• Meet the role’s physical demands, including extended periods upright, reaching, repetitive finger use, stooping, close visual acuity, and lifting or exerting force as described.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally allowed and supported by required training and certification.
• If supporting immunizations, complete applicable licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use math to support prescription filling, and identify and resolve challenging patient or colleague interactions.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, visually inspecting small items, and occasionally lifting or exerting up to 20 pounds.
• Complete any additional tasks assigned by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED