Pharmacy Technician

CVS Health • Pocono Township, PA

1d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring, personalized service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively with patients and colleagues, and contribute to a safe, inclusive team culture.

After starting the role, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until requirements are complete, the Pharmacy Manager may restrict their duties. Depending on state law and required training or certification, technicians may also provide services such as immunizations, point-of-care testing, and support at offsite clinics. Where permitted, technicians may obtain Technician Immunizer status to help prepare and administer vaccines and perform related patient education, documentation, monitoring, and supply-management duties.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including any age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have the ability to concentrate, pivot between tasks, and confirm prescription information and label accuracy.
• Demonstrate friendly customer service, awareness of patient reactions, and appropriate responses.
• Communicate verbally and in writing and use active listening with patients and colleagues.
• Use math to solve prescription-dispensing calculations.
• Identify challenging interactions and choose an appropriate response.
• Meet the role’s physical demands, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual work.
• Be able to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Be able to convey important spoken instructions accurately and receive detailed information orally.
• Attend work regularly and predictably, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflows at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events according to public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Focus on tasks, switch between tasks as needed, and verify prescription information and label accuracy.
• Help patients in a friendly manner, recognize their reactions, and respond appropriately.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED