Pharmacy Technician

CVS Health•Hilo, HI

About The Position

CVS Health Pharmacy Technicians support patients and pharmacy teams by helping fill prescriptions promptly, safely, and accurately while providing compassionate customer service. They help ensure medication needs are met, follow regulatory requirements, maintain patient confidentiality, and uphold professional and ethical standards. The role offers an opportunity to develop clinical, technical, and insurance knowledge and build a pharmacy career. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Requirements vary by state, and collective bargaining agreement rules may apply in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure, registration, and certification requirements.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription's days' supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the pharmacy team.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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