Pharmacy Technician

CVS Health•Middletown, CT

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, accurate, and timely filling of prescriptions and ensuring medication needs and regulatory compliance standards are met. They provide compassionate customer service, maintain patient confidentiality, follow applicable laws and regulations, and help the pharmacy team manage assigned workstations and tasks. The role is suited to people who enjoy a fast-paced environment and want to support patients’ health. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Requirements and duties may vary by state and location; collective bargaining agreement rules apply in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable in the state of employment.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to remain standing for sustained periods and move about on foot between work areas.
  • Ability to use fingers for tasks such as picking, pinching, and typing; extend hands and arms in any direction; and bend or stoop as described in the physical demands.
  • Ability to communicate spoken information accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Ability to occasionally lift or exert up to 30 pounds, frequently exert up to 10 pounds, and constantly exert a negligible amount of force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers, aiming to exceed customer expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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