Pharmacy Technician

CVS Health • Fernandina Beach, FL

20d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow processes, communicate effectively, and contribute to a safe, inclusive, and engaging team culture.

After starting the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Depending on state law and required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and support at offsite clinics. Where permitted, Technician Immunizers complete additional training and licensure, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 20 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The role involves extended periods of standing and mobility, handling and lifting items, and performing detailed visual and manual tasks.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Be able to concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively and apply active listening with patients and colleagues.
• Use math to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including extended periods of standing and mobility, lifting, reaching, repetitive finger movements, bending, and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
• Where permitted, complete the licensure and training required for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccine-related questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED