Pharmacy Technician

CVS Health•Norwalk, CA

About The Position

CVS Health Pharmacy Technicians help deliver patient care by supporting the prompt, safe, and accurate filling of prescriptions while providing compassionate service to patients and customers. The role works within a retail pharmacy environment and must meet professional and ethical standards and comply with applicable federal, state, and local laws and regulations. Technicians help ensure medication needs and regulatory requirements are met, conduct themselves ethically, and maintain patient confidentiality. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. A manager may restrict duties until those requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; satisfy applicable state registration, licensing, and certification requirements.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills, including active listening.
  • Mathematical reasoning, such as calculating a prescription's days' supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Physical ability to remain standing for sustained periods; move between work areas; perform fine finger tasks; extend arms; bend and stoop; communicate and perceive spoken information; and perform tasks requiring close visual acuity.
  • Ability to occasionally lift or exert up to 30 pounds, frequently exert up to 10 pounds, and constantly exert negligible force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
  • Provide caring service that exceeds customer expectations and help patients with their medication needs.
  • Comply with applicable pharmacy laws, regulations, and professional and ethical standards.
  • Maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Use customer-service, communication, attention, mathematical reasoning, and problem-resolution skills in pharmacy work.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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