Pharmacy Technician

CVS Health•Glen Burnie, MD

13d

About The Position

CVS Health Pharmacy Technicians help patients manage prescription needs and support access to quality care. They work in a retail pharmacy environment, maintaining professional and ethical standards and complying with applicable federal, state, and local laws and regulations. Technicians protect patient confidentiality and help ensure medication needs and regulatory requirements are met. The role involves managing assigned pharmacy workstations and tasks so the team can fill prescriptions promptly, safely, and accurately while providing caring customer service. New technicians must complete CVS Pharmacy’s Technician Training Program and meet applicable state registration, licensing, and certification requirements. A manager may restrict duties until those requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodations.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements; requirements vary by state.
Ability to concentrate on tasks without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
Mathematical reasoning, including calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
Ability to meet the physical demands of the role, including prolonged standing, moving between work areas, finger dexterity, reaching, bending, stooping, speaking and hearing, and close visual acuity.
Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally and/or up to 10 pounds frequently.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent preferred, but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
Provide caring service to patients and customers and respond appropriately to their needs.
Help ensure medication needs and regulatory compliance standards are met.
Maintain ethical conduct and patient confidentiality.
Complete the required CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
Continue developing clinical, technical, and insurance knowledge through available tools and training.