Pharmacy Technician & Wellness Store Associate

Welltopia PharmacyMequon, WI
Onsite

About The Position

Welltopia Pharmacy is seeking an outgoing, caring, and knowledgeable Pharmacy Technician & Wellness Store Associate to create an exceptional experience for every person who walks through our doors. This is a unique hybrid position combining pharmacy support, front-store service, and wellness retail. You will assist with prescriptions and medications while helping customers navigate our carefully selected supplements, wellness products, and everyday health solutions. We are looking for a genuine people person—someone who listens well, enjoys building relationships, and can make customers feel comfortable and cared for. Pharmacy experience is a plus, but candidates with backgrounds in hospitality, healthcare, wellness, nutrition, or customer service are also strongly encouraged to apply.

Requirements

  • Friendly, approachable, and comfortable starting conversations
  • A strong listener who enjoys helping people
  • Interested in medications, supplements, wellness, and healthy living
  • Confident using computers, registers, and digital systems
  • Organized, dependable, and attentive to detail
  • Able to balance pharmacy responsibilities with front-store customer service
  • Comfortable working in a busy environment and shifting priorities
  • Eager to learn and receptive to coaching
  • Professional when handling private or sensitive health information
  • A collaborative team member who takes initiative
  • Pharmacy Technician registration, certification, or licensing must meet applicable state requirements.

Nice To Haves

  • Experience in community or independent pharmacy
  • Pharmacy technician work
  • Hospitality, retail, or guest services
  • Healthcare or patient support
  • Wellness, nutrition, or supplements
  • Customer service or relationship-based sales
  • Previous pharmacy experience is helpful but not required for the right candidate.

Responsibilities

  • Assist the pharmacist with prescription processing and daily pharmacy operations
  • Accurately enter prescription and patient information into the pharmacy system
  • Help manage prescription pickup, payments, refill requests, and insurance information
  • Receive prescriptions and confirm that required information is complete
  • Maintain organized and accurate patient and pharmacy records
  • Refer all medication, supplement, interaction, and clinical questions to the pharmacist
  • Protect patient confidentiality and follow all pharmacy policies and applicable regulations
  • Welcome customers and provide friendly, attentive service
  • Listen to customers’ needs and help them locate appropriate store products
  • Introduce customers to Welltopia’s selection of supplements and wellness products without making unauthorized clinical claims
  • Connect customers with the pharmacist when professional guidance is needed
  • Process purchases, returns, and other front-register transactions accurately
  • Receive, organize, price, and display incoming merchandise
  • Monitor inventory and help keep popular products in stock
  • Maintain attractive, clean, and easy-to-shop product displays
  • Learn about new products, promotions, and wellness categories
  • Help create a warm, personalized experience that encourages customers to return

Benefits

  • 401(k) matching
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
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