Pharmacy Technician SR - Hybrid/Onsite - Must Reside in Florida (Based in or Near Orlando, FL)

Prime Therapeutics•Orlando, FL

3d•$19 - $29•Hybrid

About The Position

The Sr Pharmacy Technician is responsible for performing advanced pharmacy technician functions including intake, exceptions handling and coordination with patients, providers and internal teams to ensure timely and accurate prescription fulfillment. This role resolves issues within the dispensing process and supports efficiency within the pharmacy.

Requirements

High school diploma from an accredited school or equivalent GED
CPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy
2 years of work experience as a pharmacy technician
Must be eligible to work in the United States without the need for work visa or residency sponsorship
Must have pharmacy intern license as required by applicable state laws OR: Must have an active pharmacy technician licensure or registration in accordance with state requirements
If state does not require an exam for licensure/registration, must possess both active pharmacy technician licensure or registration in accordance with state requirements AND an active national certification (e.g., PTCB or ExCPT)
In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT)
Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite
Excellent written and verbal communication skills
Ability to identify and trouble-shoot problematic issues

Nice To Haves

Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting
Pharmacy technician experience in prescription entry, picking, labeling and preparing medication orders for pharmacist verification

Responsibilities

Monitor system queues to proactively contact physicians for prescription renewals and notify them of expired authorizations, enabling the physicians to request authorizations from the patient`s insurance carrier
Communicate with patients, physician offices, and insurance providers by phone or fax to ensure accurate prescription, prior authorization and order information
Review incoming faxed prescriptions, attach them to patient profiles and follow up with patients or physicians for missing information; answer incoming calls and triage pharmacy-related requests
Prepare, label, assemble, and package medications, supplies, and equipment, including creating pre-packaged supply items and preparing patient shipping containers and labels; Assist with maintaining accurate inventory through pulling expirations
Collaborate with customer service, billing, pharmacy, and shipping teams to move orders efficiently through the fulfillment process
Cross train and assist additional departments based on business needs
Create initial drug order in system to start the process flow to be continued by data entry technicians and enter all required demographic, physician, insurance, authorization, and other information into a profile for all new patients
Assign any non-prescription faxes to appropriate user and notify user of the fax and manages incoming faxes and referrals, assigning them to appropriate teams
Solicit new business from members under non-exclusive insurance contracts and follow up on referrals by calling patients of other pharmacies to capture business
Other duties as assigned