Pharmacy Technician SR - Hybrid/Onsite - Must Reside in Florida (Based in or Near Orlando, FL)

Prime Therapeutics•Orlando, FL

2d•Hybrid

About The Position

The Sr Pharmacy Technician performs advanced pharmacy technician functions, including prescription intake, exceptions handling, and coordination with patients, providers, and internal teams to ensure timely and accurate prescription fulfillment. The role resolves issues in the dispensing process and supports pharmacy efficiency. This is not a remote position and requires onsite/hybrid work. The employee must reside in Florida, based in or near Orlando, FL. The position requires compliance with job-specific security responsibilities and controls, applicable legal, regulatory, and contractual requirements, and internal policies and procedures. The employee must be able to perform the essential job functions; reasonable accommodations will be considered for employees with disabilities absent undue hardship. Prime may change or assign other duties. The position is subject to Prime Therapeutics’ Tobacco-Free Workplace policy.

Requirements

High school diploma from an accredited school or equivalent GED.
Two years of work experience as a pharmacy technician.
Meet applicable state pharmacy technician requirements: hold a pharmacy intern license where required, or active pharmacy technician licensure or registration; where the state does not require an exam, hold active licensure or registration and active national certification such as PTCB or ExCPT; where the state does not require licensure or registration, hold active national certification such as PTCB or ExCPT.
Proficiency with pharmacy computerized systems and software applications, as well as the MS Office Product Suite.
Excellent written and verbal communication skills.
Ability to identify and troubleshoot problematic issues.
Eligible to work in the United States without work visa or residency sponsorship.
Able to perform the essential functions of the job, with reasonable accommodations considered as described in the posting.

Nice To Haves

Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or experience working in a health plan or health care setting.
Pharmacy technician experience in prescription entry, picking, labeling, and preparing medication orders for pharmacist verification.

Responsibilities

Monitor system queues and proactively contact physicians about prescription renewals and expired authorizations so physicians can seek authorization from patients’ insurance carriers.
Communicate by phone or fax with patients, physician offices, and insurance providers to ensure accurate prescription, prior authorization, and order information.
Review incoming faxed prescriptions, attach them to patient profiles, and follow up with patients or physicians for missing information; answer incoming calls and triage pharmacy-related requests.
Prepare, label, assemble, and package medications, supplies, and equipment, including creating pre-packaged supply items and preparing patient shipping containers and labels.
Help maintain accurate inventory by pulling expired items.
Collaborate with customer service, billing, pharmacy, and shipping teams to move orders efficiently through fulfillment.
Cross-train and assist additional departments based on business needs.
Create initial drug orders in the system and enter required demographic, physician, insurance, authorization, and other information into new patient profiles.
Assign non-prescription faxes to the appropriate user and notify them; manage incoming faxes and referrals by assigning them to appropriate teams.
Solicit new business from members under non-exclusive insurance contracts and follow up on referrals by calling patients of other pharmacies.
Perform other duties as assigned.
Understand, comply with, and attest to job-specific security responsibilities and controls, and comply with applicable legal, regulatory, contractual, and internal requirements.