Pharmacy Technician Specialist-BCVI Ambulatory Cardiology Pharmacy, Full-time Days

Northwestern Memorial HealthcareChicago, IL
$27 - $37Onsite

About The Position

The Pharmacy Technician Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. Under the direction of a registered pharmacist, performs all technical duties associated with the daily operation of the dispensing areas; performs prescription-related, unit dose-related, and sterile product-related functions; performs manufacturing procedures that have been documented in the Department records.

Requirements

  • Active Illinois Pharmacy Technician License (IDFPR)
  • Pharmacy Technician licenses issued after 12/31/07 must have either CERTIFIED or STUDENT designation by their second license renew in accordance with Section 9 of the Illinois Pharmacy Practice Act
  • Licensed Technicians prior to 1/1/2008 certification requirement must meet department skill level
  • High School diploma or GED equivalent
  • 1-2 years’ technician experience
  • Previous experience as a Pharmacy Technician in a hospital or outpatient setting
  • Excellent critical thinking skills, decisive judgement, and the ability to work with minimal supervision
  • Specialty Pharmacy: Certified Pharmacy Technician through PTCB or ExCPT through NHA

Nice To Haves

  • Minimum 5 years’ technician experience

Responsibilities

  • Supports the Northwestern Medicine Ambulatory Pharmacy team to enhance workflow for clinical pharmacy services throughout the network
  • Responsible for providing access to medications for patients by completing Prior Authorization Requests, co-pay assistance programs, medication assistance programs, and benefits investigation
  • Coordinates with third-party insurance, clinical staff, and patients to effectively process prior authorization requests for medications within the prescribed timelines
  • Directly enrolls eligible patients into manufacturer patient assistance co-pay programs
  • Provide support in medication adherence opportunities as well as other pharmacy related programming, including patient outreach, data/metric tracking, trending, and reporting
  • Interacts with all levels of medical staff to discuss relevant patient information as warranted, e.g. prescription refill authorizations
  • Conducts chart review and patient interviews to identify patient-specific reason for poor medication adherence; resolves identified program or escalates to clinical pharmacist
  • Gathers data and generates reports to improve clinical pharmacy quality metrics
  • Reviews medication adherence reports to remove patients who do not meet criteria for intervention
  • Performs the duties and responsibilities of a Pharmacy Technician at advanced level.
  • Leads performance improvement initiatives
  • Liaison between pharmacy and other departments
  • Assists with/coordinates pharmacy technician schedule, services, prioritizing assignments and workflow, and promoting situational decision making/problem solving
  • Fosters a team environment by providing education and training
  • Maintains documentation of completion for media fill and fingertip testing
  • Participates in site meetings (i.e. Drug Shortage, huddles, staff meetings)
  • Responsible for controlled substance receiving, reconciliation, discrepancy tracking, and investigations
  • Performs minor repairs of ADS machines
  • Participates in projects as assigned by manager
  • Handles recalls, crash carts monitoring, and kitcheck ordering
  • Troubleshooting
  • Restocks
  • Performs Tech-Check-Tech (i.e. automated dispensing cabinet (ADC) runs/controlled substance in ADC; barcode scanned pills, pre-mixed IV bags)
  • Other duties as assigned

Benefits

  • tuition reimbursement
  • loan forgiveness
  • 401(k) matching
  • lifecycle benefits
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