Pharmacy Technician Specialist Transitions of Care

Froedtert • Milwaukee, WI

9d • Onsite

About The Position

The Pharmacy Transitions of Care Specialist is a dedicated member of the Pharmacy Department team who is responsible for providing support to pharmacist-driven patient care activities as patients transition through the continuum of care, with a focus on admission to hospital, level of care changes during hospital admission, and discharge from hospital. Routine responsibilities include completion of detailed and accurate prior-to admission medication histories, identification and communication of barriers to medication access (e.g., uninsured, under insured) to appropriate care team members, routine attendance at multidisciplinary care coordination rounds, facilitation of discharge medication procurement (e.g., promote utilization of onsite pharmacies, enter/update demographic and prescription insurance information in software systems, facilitate patient signatures on forms needed to fill discharge prescriptions when needed, provide assistance with discharge medication payment collection and patient contact issues on day of discharge). The employee will work closely with decentralized inpatient pharmacists, outpatient pharmacy technicians, outpatient pharmacists, and other members of the healthcare team to facilitate patient transitions of care. Other duties as assigned.

Requirements

• A minimum of 3 years of experience in Pharmacy, Healthcare, Managed care, or other health insurance environment is required.
• High School diploma or equivalent is required.
• Electronic medical record experience
• Experience with third party insurance
• Experience with various computer systems and programs (e.g., Epic, McKesson Enterprise)
• Proven attention to detail
• Effective interpersonal skills including outstanding organizational and follow-up skills
• Professional communication skills
• Ability to work independently and take initiative
• Experience with medication names, doses, indications
• Interpersonal skills, including the ability to develop collaborative alliances, promote teamwork and ensure a high degree of internal and external customer satisfaction
• Quick learner
• Ability to function in a fast-paced and changing environment and balance multiple priorities
• Application for Wisconsin registration as a Pharmacy Technician is required by hire date and must be obtained within 12 months of hire.
• Certification as a Pharmacy Technician (CPhT) through passing the Pharmacy Technician Certification Board's exam (PTCB) or the National Health career Association's exam (ExCPT) is required within 6 months of hire.

Nice To Haves

• Associate's Degree preferred.
• Graduate of ASHP accredited pharmacy technician training program preferred.
• Problem-solving skills, preferred.
• Completion of the ASHP Medication Reconciliation Certificate is preferred.

Responsibilities

• Completion of detailed and accurate prior-to admission medication histories
• Identification and communication of barriers to medication access (e.g., uninsured, under insured) to appropriate care team members
• Routine attendance at multidisciplinary care coordination rounds
• Facilitation of discharge medication procurement (e.g., promote utilization of onsite pharmacies, enter/update demographic and prescription insurance information in software systems, facilitate patient signatures on forms needed to fill discharge prescriptions when needed, provide assistance with discharge medication payment collection and patient contact issues on day of discharge)
• Work closely with decentralized inpatient pharmacists, outpatient pharmacy technicians, outpatient pharmacists, and other members of the healthcare team to facilitate patient transitions of care.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED