Manager, Transitions of Care

Overlake Medical Center & Clinics • Bellevue, WA

1d • $111,155 - $177,840 • Onsite

About The Position

The Manager of Transitions of Care (ToC) is responsible for the leadership, management, and operational oversight of the Utilization Review and Care Management teams, ensuring the delivery of high-quality, patient-centered care across the continuum. This role directs daily departmental operations, drives process improvement initiatives, and implements industry best practices to optimize care coordination, resource utilization, regulatory compliance, and patient throughput. The Manager collaborates with interdisciplinary teams, physicians, and organizational leaders to ensure departmental strategies and performance align with organizational goals, quality outcomes, and financial objectives. The role is accountable for promoting effective care transitions, reducing barriers to care, and supporting efficient patient progression throughout the healthcare journey. The Manager ensures continuity, coordination, and appropriate utilization of services before admission, throughout hospitalization, and during discharge planning, facilitating safe and timely transitions to the next level of care.

Requirements

• Bachelor’s degree in Nursing or Master’s Degree in Social Work required.
• Current Washington RN or Social Work independent license required.
• Minimum of five years experience in Care Management/Utilization Management services required.
• Two years managerial experience is also required.

Nice To Haves

• Master’s degree preferred.
• Certified Case Manager (CCM), or Accredited Case Manager (ACM) certification desired.

Responsibilities

• Leadership, management, and operational oversight of the Utilization Review and Care Management teams.
• Ensuring the delivery of high-quality, patient-centered care across the continuum.
• Directing daily departmental operations.
• Driving process improvement initiatives.
• Implementing industry best practices to optimize care coordination, resource utilization, regulatory compliance, and patient throughput.
• Collaborating with interdisciplinary teams, physicians, and organizational leaders to ensure departmental strategies and performance align with organizational goals, quality outcomes, and financial objectives.
• Promoting effective care transitions, reducing barriers to care, and supporting efficient patient progression throughout the healthcare journey.
• Ensuring continuity, coordination, and appropriate utilization of services before admission, throughout hospitalization, and during discharge planning, facilitating safe and timely transitions to the next level of care.

Benefits

• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager