Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Kansas City, MO

1d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centered pharmacy environment, interacting with customers and developing patient relationships. The role assists the pharmacist, under direct supervision and in accordance with state and federal regulations and company policies, with pharmacy practice and other Pharmacy Department duties. It uses pharmacy systems to obtain patient and drug information and process prescriptions, and helps deliver a distinctive customer experience.

Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, foundational and advanced knowledge, and on-the-job experience to prepare apprentices to become certified pharmacy technicians. The role earns and maintains PTCB certification through the designated training program and/or state-required certification or registration. Walgreens notes that compensation depends on factors including geography, skills and abilities, education, and experience. The position remains open until filled.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in pharmacy practice and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians using pharmacy systems and cashiers using pharmacy cash registers.
• Engage customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
• Model customer-service best practices, including proactive assistance, identifying customer needs, and helping customers until satisfied.
• Enter patient and drug information accurately; fill prescriptions by retrieving, counting, and pouring drugs, verifying medicines, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for shipment overages, shortages, errors, and damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community groups.
• Help keep the Pharmacy Department supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed