Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Portage, IN

1d•$17 - $23•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices provide patient-centered service, interact with customers, and help build strong patient relationships. The apprenticeship is an “earn while you learn” training program recognized by ASHP and the Department of Labor. It provides foundational and advanced pharmacy knowledge, skills, and on-the-job experience to prepare participants to become Pharmacy Technician Certification Board (PTCB) certified and maintain the skills needed in pharmacy care. Walgreens provides training, learning activities, resources, and technology to support career development. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role assists with pharmacy practice and department duties. It uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a positive customer experience. Training and development include earning and maintaining PTCB certification through the designated program and/or state-required certification or registration, attending requested training, and maintaining relevant knowledge and continuing education.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with applicable regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians and cashiers on pharmacy systems and registers.
Greet customers and patients, offer help with products and services, resolve issues, answer questions, and model customer service best practices.
Build relationships with valuable customers and support a distinctive customer experience.
Enter patient and drug information accurately; retrieve, count, and pour medications; verify medicines and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors and follow company error-handling and Quality Improvement Program procedures.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on an assigned cash register and handle cash; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help develop and maintain relationships with local medical professionals and health organizations through provider outreach and related activities.
Maintain pharmacy supplies and ensure the department is clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.