Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Lexington, KY

1d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support pharmacists under direct supervision and in accordance with state and federal regulations and company policies. The role centers on assisting customers and patients, developing strong patient relationships, processing prescriptions through pharmacy systems, and supporting the Pharmacy Department’s operations. Walgreens offers an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and prepare participants to pursue Pharmacy Technician Certification Board (PTCB) certification. Walgreens provides training for both new and experienced pharmacy workers. The position requires maintaining PTCB certification through the designated training program and/or applicable state certification or registration requirements, completing assigned training and continuing education, and keeping current with developments in healthcare and pharmacy. Compensation depends on factors including geography, skills, abilities, education, and experience. The role remains open until filled.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills, including the ability to count, measure, and weigh medications accurately.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties under direct supervision and in accordance with applicable regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians using pharmacy systems and cashiers using pharmacy registers.
Greet and assist customers and patients, resolve issues, answer questions, model customer-service practices, and develop relationships with valuable customers.
Enter patient and drug information accurately; fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company policies and the Quality Improvement Program.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register, handle cash as required, and assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection practices and file claims for shipment overages, shortages, errors, and damaged prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider outreach and engagement with health groups, retirement homes, nursing homes, and other forums.
Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.