Non-Certified Pharmacy Technician

Hy-Vee•Columbia, MO

21d•Onsite

About The Position

Hy-Vee is seeking a customer-focused Non-Certified Pharmacy Technician to gain hands-on experience supporting pharmacists in the preparation and distribution of prescription medications while working toward national technician certification. The role includes prescription processing, insurance billing, inventory tasks, and customer service, while developing skills for a pharmacy career. This is a fast-paced retail pharmacy position involving multiple tasks throughout the shift, including filling prescriptions, answering the telephone, and assisting customers. The position requires adherence to pharmacy laws, regulations, and policies, as well as strict confidentiality of private medical information. Safety training is provided. The pharmacy handles and prepares hazardous drugs; there may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. Personnel of reproductive capability should be aware of potential acute and chronic effects of exposure and follow pharmacy procedures to minimize risk. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent required.
Working toward licensed technician certification through a certified national program required.
Vaccination certification required if administering vaccines, as required by law.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.

Nice To Haves

Previous experience as a pharmacy clerk preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist's expertise and judgment.
Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies; log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law and with required certification where applicable.
Maintain cleanliness of the pharmacy and dispensing area.
Protect the confidentiality of customers' private medical information in accordance with HIPAA.
Follow all statutes and regulations pertaining to pharmacy technicians.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and take on assigned special projects.
Maintain personal hygiene, dress standards, and adherence to Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.