Pharmacy Technician Liaison

INNOVATIVE INTEGRATED HEALTH•Fresno, CA

12d•$24 - $29•Onsite

About The Position

The Pharmacy Technician Liaison is responsible for accurately managing medication records, coordinating with healthcare providers, and providing patient education on their medications, with a specific focus on the needs of elderly patients, all while adhering to strict regulations and maintaining a high level of patient safety within the center’s pharmacy operations.

Requirements

Minimum of at one (1) year of demonstrated successful experience in the quality healthcare field of work
Completion and Certification as a Pharmacy Technician (CPhT) training program
CPR with First-Aid certification
Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.
Strong understanding of medication names, dosages, and interactions
Excellent attention to detail and accuracy in data entry
Strong organizational and Effective communication skills to interact with patients, caregivers, and healthcare providers
Ability to work independently and as part of a team
Attention to detail and accuracy in medication handling.
Knowledge of geriatric pharmacy practices and common medication concerns for elderly patients
Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook).
Knowledge of general office procedures, equipment and filing systems.
Ability to communicate effectively, both orally and in writing.
Ability to quickly learn department policies, procedures, goals, and services.
Skill: Attention to detail and accuracy.
Ability to change priorities regularly.

Nice To Haves

Previous experience in a clinical or healthcare setting is preferred.
Experience with electronic health records (EHR) systems is preferred.

Responsibilities

Receive prescription orders from PACE providers and outpatient specialty providers.
Process prescriptions electronically, ensuring all information is complete and accurately entered into the pharmacy system.
Ensure accurate labeling and packaging of medications.
Maintain detailed patient medication records, including allergies, current medications, and refill schedules, updating participant address as needed, and ensure data privacy.
Perform medication reconciliation to ensure accurate medication lists.
Manage delivery of send to PACE medications and any undelivered or return to PACE medications.
Receive and manage inventory of center administered medication.
Receive and process Situation, Background, Assessment and Recommendations (SBAR) requests on the floor, via email or phone call to assist participant of their mediation needs.
Provide patients with clear instructions regarding medication usage, side effects, and potential drug interactions.
Answer patient questions about their medications in a patient-friendly manner.
Identify potential medication concerns and communicating them to the physicians.
Work closely with pharmacists, nurses, on call staff and other healthcare professionals.
Collaborate with PACE clinicians to ensure timely medication delivery and address any medication-related issues.
Communicate with physicians regarding prescription changes or concerns.
Participate in care coordination meetings to discuss patient medication needs.
Coordinate with external pharmacies and suppliers as needed.
Monitor and maintain accurate inventory levels of medications and order supplies as needed.
Perform regular inventory checks and replenish mediations as needed to prevent shortages.
Conduct routine inspections of medication storage areas.
Attend and participate in staff meetings, in-services, projects, and committees assigned.
Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
Act as pharmacy liaison to Operation’s Division leadership (Executive Directors, Center Managers, and Transportation Managers).
Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
Be flexible in schedule of hours worked.
Provide remote coverage for other centers as needed.
May be required to use personal vehicle, if applicable. If using a personal vehicle, a valid California Driver’s License and proof of insurance is required.