Pharmacy Technician Liaison - Specialty Pharmacy (Full-Time/Hybrid, 8-Hour Day Shifts)

Stanford Health Care • Palo Alto, CA

1d • Hybrid

About The Position

This position assists the pharmacist in providing pharmaceutical services in compliance with applicable State Board of Pharmacy regulations. Functions are limited to those allowed by the Board of Pharmacy and are checked by a pharmacist before products are released. Working under close pharmacist supervision, the Pharmacy Technician Liaison builds relationships with patients, clinicians, and internal Stanford Health Care staff. The technician is located in a clinic and integrates with the clinic team.

The role supports patients’ medication needs through in-person and telephone interactions, medication adherence follow-ups, refill coordination, and collaboration with the centralized Patient Service Center. The technician also helps develop processes that support smooth operations and patient care.

Requirements

• High school diploma or GED equivalent.
• Three years of progressively responsible and directly related work experience.
• California Board of Pharmacy Technician License required.
• Ability to adapt to change and ambiguity.
• Ability to plan, organize, prioritize, work independently, and meet deadlines.
• Ability to solve problems and identify solutions.
• Effective speaking and writing skills appropriate to the job.
• Ability to work effectively with individuals at all organizational levels.
• Ability to work in a fast-paced environment.
• Ability to use devices, information systems, automated systems, and technical equipment used in pharmacy.
• Knowledge of how patient age, sex, concomitant disease states, concurrent drug therapy, foods, and diagnostic procedures influence drug activity and disposition.
• Knowledge of local, state, and federal regulatory requirements related to the area of responsibility.
• Knowledge of medical terminology and abbreviations; pharmacology and pharmacological nomenclature; medical therapeutics, pharmacokinetics, and disease states.
• Knowledge of physiology, anatomy, pathology, chemistry, and mathematics as they relate to pharmacy practice.
• Strong interpersonal communication skills.
• Knowledge of Microsoft Office Excel and Word.

Nice To Haves

• Knowledge of Hepatitis C, infectious disease, and/or oncology.

Responsibilities

• Prepare, package, compound, and label non-sterile drug products for specific patients, subject to final pharmacist checks.
• Assist pharmacists with advanced tasks associated with patient care.
• Work alongside hospital clinicians as a member of the clinic team, serving patients face to face and over the phone.
• Handle patients’ medication needs.
• Conduct outbound therapy and medication-adherence checkups and secure refill prescriptions to help patients remain on track with their medication regimens.
• Communicate effectively with the centralized Patient Service Center.
• Help develop processes that support smooth operations and patient care.
• Comply with applicable State Board of Pharmacy regulations and work within functions permitted by the Board.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED