Pharmacy Technician Lead

Central Health•Austin, TX

11d

About The Position

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments, the Pharmacy Technician Lead is responsible for providing assistance in dispensing prescription medications to patients. This role involves scheduling and monitoring the workflow of pharmacy technician staff, ensuring safe and accurate dispensing of medications, conducting patient drug regimen reviews, and providing patient prescription counseling. The position also requires preparing and maintaining required records, communicating with patients and healthcare providers, and performing other assigned duties. Adherence to regulatory and accreditation standards, including The Joint Commission and CommUnityCare Standard Operating Procedures and Policies, is essential. The role emphasizes developing positive internal relationships, interacting respectfully with patients and families, and collaborating with the care team to provide patient-centered care. Maintaining a high level of professionalism, upholding organizational values, and completing all mandatory training are key aspects of this position.

Requirements

High school diploma or equivalent required.
Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required.
Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required.
Current Pharmacy Technician registration with Texas State Board of Pharmacy required.
Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted.
Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required.
High level of skill at building relationships and providing excellent customer service.
High degree of knowledge of drug therapy and dispensing medications.
Basic computer systems knowledge, including but not limited to Microsoft Office products.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.

Nice To Haves

Associates degree preferred.
3 years experience working in a pharmacy environment preferred.
Will be required to maintain a current CPR certification during employment

Responsibilities

Ensure that prescriptions are dispensed safely and accurately as prescribed.
Conduct patient drug regimen review.
Provide patient prescription counseling services as required.
Prepare and maintain required records as per requirements.
Communicate with patients, providers and other clinical staff as needed.
Perform other duties as assigned.
Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and CommUnityCare Standard Operating Procedures and CommUnityCare Policies and Procedures.
Develop and maintain favorable internal relationships, partnerships with co-workers.
Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families.
Collaborate with all members of the care team in providing patient-centered care.
Ensure all actions, job performance, personal conduct and communications represent CommUnityCare in a highly professional manner at all times.
Uphold and ensure compliance and attention to all company policies and procedures as well as the overall mission and values of the organization.
Complete all mandatory training and maintain appropriate credentials/licensure.