Pharmacy Technician, Intermediate (Short Term Employment)

Blue Shield of California • Rancho Cordova, CA

19d • $22 - $34 • Remote

About The Position

The Pharmacy Technician, Intermediate supports the Pharmacy Prior Authorization team in providing efficient and accurate responses to external customers—including physicians, office staff, pharmacy providers, members, and brokers—and internal team members on outpatient pharmacy benefit inquiries. The role resolves outpatient pharmacy benefit coverage inquiries, including prescription claim processing problems, and communicates drug formulary guidelines and alternatives. It reports to the Supervisor, Pharmacy Services Operations.

This is short-term employment. The position allows employees to work virtually full-time, with office attendance required based on business need. The position requires a flexible schedule and weekends as required.

Requirements

• High School Diploma or GED.
• Completion of a California State Board-approved Pharmacy Technician training, certification, or degree program.
• Three years of pharmacy-related experience.
• Basic understanding of internal procedures and policies needed to ensure effective execution of assigned tasks.
• Ability to multitask, set priorities, and manage time effectively.
• Ability to work a flexible schedule and weekends as required.
• Strong phone and verbal communication skills, along with active listening skills.

Responsibilities

• Coordinate, assist in, and support implementation of procedures and guidelines for the drug prior authorization program for the outpatient Pharmacy Benefit.
• Evaluate prior authorization requests based on medication policy and operational principles.
• Provide drug usage history and other pertinent pharmacy benefit information to internal business partners to assist with case-specific reviews and drug evaluations.
• Communicate with physicians, physician office staff, pharmacies, and internal business partners to help resolve pharmacy benefit inquiries accurately and efficiently.
• Clearly communicate formulary alternatives and prior authorization criteria, and discuss pharmacy benefit coverage when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED