Pharmacy Technician II
About The Position
The Pharmacy Technician II at BioPlus Specialty Pharmacy interprets and enters moderately complex prescriptions, processes prior authorizations, troubleshoots adjudication issues, and provides administrative support to pharmacists. The role performs clerical and operational tasks such as verifying patient information, updating profiles, entering data, maintaining patient-record reports, and contacting patients and providers. Work is hybrid, with 1–2 days per week in the office; candidates must live within a reasonable commuting distance unless an accommodation is granted. The scheduled shift is Monday through Friday, 1:30 p.m. to 10:00 p.m. Eastern Time, with possible weekends. The technician mentors and helps train colleagues, represents the department on cross-functional initiatives, and contributes to process improvement. The position develops relationships with providers and internal and external customers, consults with clinical reviewers, and educates members about prescription rules, benefits, and medication resources. It also obtains documentation, supports prescription transfers and pharmacist review, and assists with adverse-event documentation and reporting. Other duties may be delegated by and performed under the supervision of a licensed pharmacist, within the technician’s permitted scope of practice.
Requirements
- An active professional license, if required by state law, and state pharmacy technician certification or national certification based on applicable state or territory requirements to practice within the applicable scope.
- High school diploma or equivalent and at least 2 years of pharmacy experience, or an equivalent combination of education and experience.
- Ability to communicate information clearly and concisely, orally and in writing.
Nice To Haves
- Specialty pharmacy experience.
- PTCB certification is strongly preferred.
- Familiarity with accreditation processes.
- Pharmacy claim adjudication experience is highly preferred.
- Experience in a high-volume position with strong attention to detail is highly preferred.
Responsibilities
- Interpret and enter moderately complex prescriptions, process prior authorizations, and troubleshoot adjudication issues.
- Provide administrative and clerical support to pharmacists and pharmacy operations, including verifying patient information, updating patient profiles, and entering accurate data.
- Mentor less experienced staff and assist with formal training of associates.
- Represent the department on intra-departmental initiatives and assist with process improvement initiatives.
- Develop working partnerships with physicians, healthcare service providers, and internal and external customers.
- Consult with clinical reviewers and conduct phone calls with patients and providers.
- Educate members about pharmacy rules related to prescriptions, formulary and prescription benefits, and medication resources or assistance programs.
- Contact healthcare providers to obtain documentation, support prescription transfers, or facilitate pharmacist review or intervention.
- Assist with documenting and reporting adverse events to applicable contractual manufacturers according to established procedures.
- Generate and maintain reports for patient records.
- Perform other pharmacy technician duties delegated and supervised by a licensed pharmacist, within the technician’s permitted scope of practice.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase and 401(k) contribution.
- Merit increases.
- Paid holidays and paid time off.
- Incentive bonus programs, unless covered by a collective bargaining agreement.
- Medical, dental, and vision benefits.
- Short- and long-term disability benefits.
- 401(k) with match.
- Stock purchase plan.
- Life insurance.
- Wellness programs.
- Financial education resources.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
