Pharmacy Technician II

SouthEast Alaska Regional Health Consortium (SEARHC)•Sitka, AK

11d•$28 - $39

About The Position

Provides technical support to the pharmacists and the Department of Pharmacy Services and provides confidential and frontline support to customers at the pharmacy window and waiting rooms. SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Requirements

Valid pharmacy technician license in the State of Alaska
Pharmacy Technician National Certification
Clinical Competency required within 3 months of hire and subsequently every three years
High Risk Competency required within 3 months of hire and subsequently every three years
Five years Hospital pharmacy, ambulatory clinic pharmacy, or retail pharmacy experience
Knowledge of Drug names and strengths, generic equivalents, pharmaceutical and medical terminology and pharmacy law
Computer systems as well as knowledge of operation and capabilities of all automated equipment within the pharmacy as well as those in satellite areas
Sterile compounding skills
Hazardous drug handling
Basic math skills required to calculate dosage
Ability to Triage questions and understand what type of questions should be referred to a pharmacist and what can be answered by a technician.
Mentor, train and assist coworkers
Learn and teach automated pharmacy equipment
Communicate with patients’ verbally in person and on the phone
Multitask with constant interruptions and adapt to changes in workload and work schedule
Work cooperatively with all health-system and pharmacy staff and deal with difficult people
Set priorities, solve problems, and respond quickly in emergencies
Proficient in Microsoft Office Products including Word, Excel and PowerPoint

Responsibilities

Supports the pharmacist
Retrieves medications from shelf of dispensing robot (if available), counts medications, and labels containers under the supervision of the pharmacist.
Cleans and refills the dispensing robot and counting devices daily and as needed.
Orders and replaces stock in the pharmacy
Retrieves and interprets medication orders; performs pharmaceutical calculations; enters orders into pharmacy computer system for pharmacist’s review.
Labels, fills, and delivers medication to appropriate patient care locations.
Demonstrates ability to perform medication adjudication, including contacting/resolving medication-related pharmacy billing rejections.
Maintains equipment and performs required recordkeeping
Conducts inventory, orders, receives and stocks drugs and supplies
Performs restocks and cleans the IV Hood before and after compounding, cleans the entire IV room daily and performs other scheduled cleanings.
Maintains log of hood pressures and notify maintenance of insufficient air flow.
Refills the emergency room and unit-based dispensing machines and files proper paperwork.
Fills out appropriate paperwork when preparing and delivering controlled substances.
Receives and triages information requests; researches and provides information where appropriate, referring other inquiries to the pharmacist.
Retrieves expired, recalled or discontinued medications from stock and patient areas; discards or returns to stock as appropriate; completes corresponding documentation
Assists in documentation of unit-specific procedures and quality assurance activities under Pharmacist review.
Assists customers
Answers telephone and takes requests for prescription refills from patients.
Contacts patient’s providers when prescription has no refills.
Communicates with patients at the pharmacy window and directs traffic within the pharmacy and waiting room.
Triages patient questions: answers questions when appropriate, refers other requests to a pharmacist.
Gives patients a courtesy call at 10 days, then returns prescriptions to stock when they are not picked up by patients within two weeks; processing prescriptions through software to reverse billing.
Dispenses prepared refill prescriptions under the supervision of the pharmacist.
Other Functions
Checks crash carts for used, outdated, or recalled drugs and replenishes them as needed.
Keeps pharmacy areas clean, neat, and well organized.
Monitors refrigerator temperatures in all refrigerators used to store medication in the pharmacy
Other duties as assigned