About The Position

Denver Health Medical Plan is seeking a mission-driven Pharmacy Technician II to join their team. This hybrid role is located in Denver, Colorado, with a requirement of being in the office 2 days per week. The Pharmacy Technician II, under general supervision, performs technical tasks within the Health Plan's pharmacy department. Responsibilities may include answering and making phone calls, processing prior authorizations (faxed, electronic, or verbal), and basic computer system operations. The role requires the ability to competently work in different areas of pharmacy practice.

Requirements

  • Must live in Colorado
  • High school diploma or GED required
  • At least one year of pharmacy technician in a healthcare or retail setting required
  • CPHT-Certified Pharmacy Technician - PTCB - Pharmacy Technician Certification Board required
  • PHAT-Licensed Pharmacy Technician - DORA - Department of Regulatory Agencies required
  • Ability to work as a team member
  • Attention to detail
  • Knowledge of basic pharmacy practices and procedures
  • Mathematical computation skills
  • Organization and communication skills
  • Good typing, keyboarding and proofreading skills
  • Ability to work independently within a remote setting
  • Knowledge of prescription processing and third-party billing, if applicable
  • Proficiency with Microsoft® Office, preferred
  • Prioritize and manage multiple tasks simultaneously based off compliance times or due dates

Nice To Haves

  • Post High School diploma or certificate program completion of a pharmacy technician training program, preferred

Responsibilities

  • Ensures basic knowledge of call center functions.
  • Develops continuous call center etiquette when taking/making phone calls.
  • Implement phone call documentation on all inbound or outbound calls.
  • Ensures basic knowledge of prior authorizations.
  • Implement decisions for prior authorization based off criteria and send to clinical review when appropriate.
  • Triages and escalates any prior authorizations, questions or issues outside the pharmacy technician scope of practice to the direct supervisor or pharmacist on duty as needed.

Benefits

  • Generous paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
  • 100% paid parental leave up to 6 weeks
  • Immediate eligibility for retirement plans with employer contribution up to 9.5%
  • Generous medical, dental, vision plans
  • Employer paid disability and life insurance
  • Comprehensive well-being programs
  • On-site employee fitness center located on Denver Health main campus
  • Nationally recognized RESTORE Center
  • Free RTD EcoPass (public transportation)
  • Childcare discount programs
  • Exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC)
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer
  • Free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
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