SAH Pharmacy Technician II

Brown Medicine•Los Angeles, CA

7d•$21 - $31•Onsite

About The Position

Working under the day-to-day supervision of pharmacists and Pharmacy Leadership, the Pharmacy Technician II is responsible for the proper handling of medications, including receiving, distribution, expiration-date and inventory management, storage, repackaging, compounding, order filling, delivery, and stocking. The position requires intermediate pharmacy practice skills, excellent communication, and a desire to work in a fast-paced environment. Employees are expected to model Brown University Health's values of Compassion, Accountability, Respect, and Excellence, and demonstrate its core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The technician supports pharmacy operations through ordering and receiving, medication preparation and compounding, inventory control, filling medication orders, delivery, and automated dispensing cabinet (ADC) management. The role also includes maintaining accurate logs and controlled-substance records, supporting staff training, providing customer service, and contributing to quality and process improvement. Pharmacy technicians are responsible for maintaining CPhT licensure and state registration as required.

Requirements

Maintain CPhT licensure and state registration as required.
Written and oral communication skills.
Basic math skills needed for compounding.
Ability to work in a team environment and problem-solve.
Ability to provide a high level of customer service to patients, visitors, and staff.
Cooperative, courteous, respectful, and compassionate interactions; patience and appropriate responses to questions; timely responses to requests; and skillful handling of interruptions.
Professional appearance and demeanor, and the ability to prevent or resolve customer concerns to the customer's satisfaction.

Responsibilities

Work under the day-to-day supervision of pharmacists and Pharmacy Leadership.
Receive wholesaler orders, scan deliveries, verify items received and scannability, and help maintain appropriate stock levels.
Repackage medications from bulk to unit-dose when necessary.
Perform dose, unit-conversion, and admixture-volume calculations; prepare the clean room and sterile products area; follow clean-room policies; and prepare low- and medium-risk sterile and non-sterile compounds using aseptic technique and universal precautions.
Check medication expiration dates, credit and debit patient medications in Meditech when medications are reordered or returned, resolve missing-medication issues, and perform monthly floor inspections.
Ensure medications are properly labeled and dispose of medications, hazardous substances, and sharps appropriately; identify expired medications eligible for credit and assist with semi-annual inventory activities.
Receive labels and orders, select the correct medication, dosage form, and strength, retrieve medications from ADC fill lists and at the window, and organize completed orders for pharmacist checking.
Refill trays and kits, including code trays, STEMI kits, anaphylaxis kits, and tackle boxes, and accurately fill OR machines.
Make timely rounds to patient care areas and deliver medications to the correct locations, including ADCs, medication rooms, or nursing staff when requested.
Update ADC drug dates, remove expired medications during deliveries, return medications from floors when needed, and accurately load and unload ADCs using scanners when required.
Troubleshoot minor ADC equipment issues and reboot equipment as needed.
Use strong customer-service and communication skills to resolve issues, answer phones, and triage calls requiring a pharmacist.
Maintain professional conduct, working relationships, appearance, and an orderly work area; represent the Pharmacy Department and act as a liaison when needed.
Comply with HIPAA policies and support the training of new staff.
Maintain accurate daily logs, including refrigerator, hood-cleaning, and eyewash logs, and report omissions or errors.
Maintain accurate controlled-substance records and handoffs, and immediately report concerns or discrepancies to a pharmacist or supervisor.
Complete assignments in an acceptable time frame, manage time and resources effectively, prioritize work, and maintain reliable attendance and punctuality.
Work collaboratively, contribute to quality services and improvements, produce quality results, accept responsibility for work, and take appropriate corrective action.
Perform hazardous compounding and batch sterility tests, monitor at least one key performance indicator or produce at least one key process improvement, and assist with revising training materials as applicable by site.
Demonstrate intermediate skill performance in at least one area, such as purchasing, decentralized pharmacy services, medication histories, or ADC optimization.
Perform gloved fingertip and media fill tests as required.