Pharmacy Technician II, Specialty Pharmacy Services

Tufts Medicine•Boston, MA

1d•$23 - $29

About The Position

Under the general supervision of a pharmacist, the Pharmacy Technician II performs pharmacy-related functions in accordance with department policies and procedures to support optimal pharmaceutical care. The role provides pharmacy services including medication preparation and distribution, inventory control, compliance audits, financial transactions, customer service, and maintenance of pharmacy records. It also assists with ordering, receiving, and inspecting medications and supplies. The position performs non-complex sterile and non-sterile medication preparation, uses automated technology to support sterile-product preparation and documentation, and manages medication stock and supplies across assigned areas. The technician also handles pharmacy transactions and customer inquiries, completes quality-control documentation, and collaborates with pharmacy colleagues and other hospital departments. Work is performed under moderate supervision; the role requires basic knowledge of procedures and tools, typically gained through work experience and potentially vocational or technical education.

Requirements

High school diploma or equivalent.
Certified Pharmacy Technician (CPhT).
Massachusetts Pharmacy Technician Registration.
One year of pharmacy-related experience.
Ability to be organized and systematic.
Ability to communicate effectively.
Ability to perform work in a timely and efficient manner.
Excellent telephone etiquette skills.
Knowledge of hazardous substance handling, complex sterile compounding techniques, and mathematical calculations.
Extensive knowledge of medications, including brand and generic names, dosage forms, indications, formulary status, and strengths.

Nice To Haves

Associate’s degree.
Two years of pharmacy-related experience in a hospital setting.

Responsibilities

Participate in non-complex sterile and non-sterile medication preparation, including preparing oral liquids and other extemporaneous formulations and sterile compounds according to instructions.
Operate advanced automated technology used to prepare and document sterile products.
Accurately select medications for automated dispensing cabinet replenishment.
Secure, store, and maintain inventory and required records.
Accurately fill remote floor-stock orders, such as those for the operating room and emergency room.
Maintain storerooms, order supplies in short supply, remove outdated medication, and replenish active stock from back-up stock as needed.
Restock medications in automated dispensing cabinets in patient care areas accurately and promptly.
Manage emergency medication carts and kits, including ordering, restocking, organizing, documenting medication use for charges, removing expired or damaged products, and conducting regular checks.
Maintain medication rooms and patient-specific medication bins, including removing expired and discontinued medications.
Empty automated dispensing cabinet return bins according to the weekly schedule.
Use the unit-dose machine to package bulk medications and compound non-sterile medications using standard formulas and procedures.
Perform assigned carousel cycle counts regularly and maintain completion records.
Take accountability for medication management in assigned patient care areas.
Keep the pharmacy neat and clean, care for equipment, and clean after compounding, bulk medication manufacturing, and unit dosing.
Inspect refrigerator temperatures in automated dispensing machines.
Perform financial transactions, including preparing patient billing information, billing third-party prescription benefits, troubleshooting insurance issues, and selecting appropriate pharmacy pay codes, payers, and plans.
Inspect assigned medication storage areas monthly and maintain inspection records.
Greet and assist pharmacy customers, participate in point-of-sale cash transactions, and provide customer service.
Assist customers or patients by phone and triage calls as appropriate.
Complete assigned work and quality-control paperwork accurately and within the shift.
Communicate effectively with nursing, physicians, and ancillary services, maintaining positive working relationships and supporting the pharmacy department's image.
Maintain collaborative relationships with peers and colleagues and contribute to group goals and a positive work environment.