Pharmacy Technician II - Denver Health Medical Plan (Must Live in Colorado)

Denver Health and Hospital Authority•Denver, CO

2d•Remote

About The Position

We are recruiting for a mission-driven Pharmacy Technician II - Denver Health Medical Plan (Must Live in Colorado) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department Managed Care Administration Must Live In Colorado Job Summary The Pharmacy Technician II, under general supervision of the pharmacy technician supervisor, performs technical tasks within the pharmacy department of the Health Plan. Based on area of necessity and assignment, responsibilities may include answering inbound phone calls, making outbound phone calls, processing faxed, electronic or verbal prior authorizations, and basic computer system operations. Demonstrates the ability to competently work in different areas of pharmacy practice.

Requirements

High School Diploma or GED required
At least one year of pharmacy technician in a healthcare or retail setting required
CPHT-Certified Pharmacy Technician - PTCB - Pharmacy Technician Certification Board required
PHAT-Licensed Pharmacy Technician - DORA - Department of Regulatory Agencies required
Ability to work as a team member
Attention to detail
Knowledge of basic pharmacy practices and procedures
Mathematical computation skills
Organization and communication skills
Good typing, keyboarding and proofreading skills
Ability to work independently within a remote setting
Knowledge of prescription processing and third-party billing, if applicable
Proficiency with Microsoft® Office, preferred
Prioritize and manage multiple tasks simultaneously based off compliance times or due dates

Nice To Haves

Post High School Diploma or Certificate Program completion of a pharmacy technician training program, preferred

Responsibilities

Ensures basic knowledge of call center functions.
Develops continuous call center etiquette when taking/making phone calls.
Implement phone call documentation on all inbound or outbound calls.
Ensures basic knowledge of prior authorizations.
Implement decisions for prior authorization based off criteria and send to clinical review when appropriate.
Triages and escalates any prior authorizations, questions or issues outside the pharmacy technician scope of practice to the direct supervisor or pharmacist on duty as needed.

Benefits

Generous paid time off
Fully paid parental leave
Exceptional retirement contributions
Comprehensive health coverage
Nationally recognized well-being programs
Tuition assistance
Career advancement pathways
Professional development
Loan forgiveness eligibility
Employer contributions
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer