About The Position

The Market Medical Director is responsible for the implementation of market-level clinical care standards and practice guidelines ensuring compliance with nationally accepted quality standards. This role involves supporting staff through training and clinical consultation, participating in various clinical meetings, and contributing to provider network development. The position also requires leadership of direct reports, provider education, and participation in quality initiatives and case reviews for fraud, abuse, and quality of care concerns. Additionally, the role supports prior authorization, utilization review, regulatory compliance, and collaborates with leadership on utilization and care management trends. Consultation on coding and reimbursement, chairing committees, and acting as a designee for higher-level management are also key aspects of the role.

Requirements

  • Completion of an accredited Medical Degree program as a medical doctor (MD) or Doctor of Osteopathic (DO) medicine is required
  • Successful completion of a residency training program, preferably in primary care is required
  • Minimum of five (5) years of clinical practice experience is required
  • Current, unrestricted license to practice medicine in state of practice as necessary to meet regulatory requirements is required
  • Board Certification, preferably in primary care specialty is required; re-certification, as required by specialty board, must be maintained
  • Influenza vaccination is a requirement of this position.
  • Basic Microsoft Word skills
  • Excellent communication skills, both written and oral
  • Ability to work well independently and within a team environment
  • Ability to create strong relationships with Providers and Members
  • High ethical standards
  • Attention to detail
  • Critical listening and systematic thinking skills
  • Ability to maintain confidentiality and act in the company’s best interest
  • Ability to act with diplomacy and sensitivity to cultural diversity
  • Decision making/problem solving skills
  • Conflict resolution skills
  • Strong sense of mission and commitment of time, effort and resources to the betterment of the communities served
  • Ability to analyze healthcare data from a variety of sources to evaluate physician practice patterns
  • Leadership experience and skills

Nice To Haves

  • Managed care medical review/medical director experience is preferred
  • Bachelor's or Master's degree in Business Administration, Operational Excellence, Healthcare Administration or Medical Management is preferred

Responsibilities

  • Support staff by providing training, clinical consultation, and clinical case review for members
  • Participate in Interdisciplinary Care Team meetings, Inpatient Census Rounds and other clinical meetings
  • Support market provider network development and maintenance
  • Provides leadership to direct reports to achieve market goals
  • Provider education, training, data sharing, performance evaluations and orientation to the plan
  • Participate in peer-to-peer discussions
  • Participate in market level quality initiatives
  • Participate in community collaboratives
  • Participate in the evaluation and investigations of cases suspected of fraud, abuse, and quality of care concerns
  • Provide cross-coverage for other Medical Directors and/or markets, as needed
  • Understand and provide support to prior authorization and utilization review functions
  • Conduct quality of care reviews
  • Support of regulatory and accreditation functions (eg. CMS, State, NCQA and URAC) and compliance for all programs
  • Collaborates with the VP, Clinical Operations to identify utilization management and care management trends and take appropriate action
  • Provides consultation to the Market Operations teams regarding coding and reimbursement policies
  • Serve as chair/co-chair of Market Committees as needed
  • Acts as designee for the VP, Market Chief Medical Officer as required
  • Perform any other job duties as requested

Benefits

  • Bonus tied to company and individual performance
  • Substantial and comprehensive total rewards package

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Ph.D. or professional degree

Number of Employees

11-50 employees

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