About The Position

Supports the daily activities of the inpatient pharmacy to provide quality patient care and customer service. A positive, patient-centered, team-oriented attitude and will develop and implement ideas to maintain a high level of teamwork and morale. Collaborate with Pharmacy Manager and Shift Coordinators to continually revise, and implement improvements to Pharmacy Technician training program; evaluate Pharmacy Technician performance to identify areas of improvement, intervene, and educate to eliminate deficiencies; review pharmacy workflow and suggest potential changes; prepare Pharmacy Technician schedule; effectively and efficiently manage Pharmacy Technicians and Pharmacy Technician Specialists; ensure pharmacy has the tools and resources necessary to be successful.

Requirements

  • High school diploma or equivalent required
  • Associate’s degree in health care related field required within 18 months of hire
  • Registered as Pharmacy Technician with the NCBOP
  • Certification from Pharmacy Technician Certification Board (CPhT)
  • 1-year of experience as an inpatient pharmacy technician within the Health System required
  • Level II or Specialty Pharmacy Technician experience required
  • Excellent guest relations skills
  • Verbal and written skills required
  • Ability to read English
  • Ability to accept supervision from a multidisciplinary team
  • Flexible in approach to work tasks and schedules
  • Able to grasp new skills and techniques
  • Has basic knowledge of age-specific considerations for patients served
  • Has basic computer skills
  • Visual acuity to read invoices, requisitions, emails, medication labels, paperwork, etc.
  • Hearing and speaking ability sufficient to communicate effectively with co-workers and customers, both in-person and via telephone
  • Ability to move through pharmacy and facility to assess and manage operations
  • Manual dexterity to operate computer, printer, copier, fax machine, etc.
  • Ability to perform repetitive motions, including bending, reaching high places, stooping, twisting, pushing, pulling
  • Lift up to 30 pounds for processing shipments
  • Ability to climb flights of stairs
  • Extended periods of sitting, standing, and walking required

Nice To Haves

  • Bachelor's degree preferred
  • Previous supervisory/leadership experience preferred

Responsibilities

  • Proficient or in process of gaining proficiency in all Pharmacy Technician roles, including those of the Pharmacy Technician Specialists
  • Precepts new Pharmacy Technicians and ensures timely completion of all required orientation items
  • Collaborate with Pharmacy Manager to develop, review, and implement training program for Pharmacy Technicians
  • Develop and monitor reports and audits to determine short-comings of Pharmacy Technicians, Pharmacy Technician Specialists, and pharmacy operations and provides education, changes, and new initiatives to resolve any identified deficiencies.
  • Provides routine feedback to Pharmacy Technicians and Pharmacy Technician Specialists regarding attendance; punctuality; professionalism and job performance
  • Inspects and maintains outpatient prescription system
  • Prepares the Pharmacy Technician schedule and make revisions as necessary
  • Assists in daily duties of technicians including reallocation of staff to account for changes in workload or shortages and fill in, when necessary, to ensure all work is completed in a timely manner
  • Completes timely annual evaluations for pharmacy technicians
  • Other duties as assigned
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