Certified Pharmacy Tech

Hy-Vee, Inc.•Corydon, IA

12d•Onsite

About The Position

Hy-Vee is seeking a customer-focused Certified Pharmacy Technician to support pharmacists in the accurate, professional, and caring preparation and distribution of prescription medications. The role includes prescription processing, insurance billing, customer service, inventory tasks, and maintaining confidentiality and regulatory compliance. The technician works in a fast-paced retail pharmacy, assists customers and healthcare providers, and may help in other store areas or on special projects as assigned.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist's expertise and judgment.
Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies, and log invoices as needed.
Perform cash transactions accurately.
Administer vaccines as permitted by law and with required certification where applicable.
Maintain cleanliness of the pharmacy and dispensing area.
Protect customers' private medical information in accordance with HIPAA.
Comply with statutes and regulations pertaining to pharmacy technicians.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.