Certified Pharmacy Tech

Hy-Vee•Eagan, MN

About The Position

Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately, professionally, and with care. The role includes prescription processing, insurance billing, customer service, inventory tasks, and maintaining confidentiality and regulatory compliance. Technicians also help create a positive customer experience and contribute to a pleasant, effective team environment in a retail pharmacy.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

Provide prompt, friendly customer service and handle inquiries that do not require a pharmacist’s expertise or judgment.
Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
Contact doctors’ offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information required to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies; log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law, with required certification where applicable.
Maintain the cleanliness of the pharmacy and dispensing area.
Protect confidential customer medical information in accordance with HIPAA and comply with statutes and regulations pertaining to pharmacy technicians.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and take on special projects as assigned.
Follow personal hygiene, dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.