Pharmacy Tech (Certified)

Food City (K-VA-T Food Stores Inc)•Oak Ridge, TN

10d

About The Position

The Certified Pharmacy Tech supports pharmacy operations by assisting with prescription intake and preparation, customer service, insurance claims, stocking, and cash-register transactions. The role may receive oral prescriptions from prescribers or their authorized designees when permitted by state regulation and authorized by the Pharmacist in Charge. The technician handles telephone questions that do not require a pharmacist’s expertise or judgment and provides efficient, courteous customer service. Additional duties may be assigned as needed.

Requirements

Successfully complete the coursework and examination for certification from the PTCB or ICPT Pharmacy Certification Boards.

Responsibilities

Receive oral prescriptions from prescribers or authorized designees when permitted by state regulation and authorized by the Pharmacist in Charge, primarily for new telephone prescriptions.
Provide and promote efficient and courteous service to customers.
Answer telephone calls and handle questions that do not require a pharmacist’s expertise or judgment.
Receive written prescriptions and telephone refill requests.
Gather and record information needed to prepare and dispense prescriptions.
Store written prescription forms after prescriptions are dispensed.
Enter data into the computer.
Stock over-the-counter products and assist customers in finding them.
Place completed prescriptions in the pickup area.
Assist in preparing insurance claims and verify payments.
Maintain a clean department and work area.
Assist in maintaining and stocking pharmacy department supplies.
Operate the cash register.
Perform additional duties as assigned.