Pharmacy Tech (Certified)

Food City (K-VA-T Food Stores Inc)•Etowah, TN

10d

About The Position

The Certified Pharmacy Technician supports pharmacy operations by receiving prescription requests, gathering and recording information needed to prepare prescriptions, entering data into the computer, and placing completed prescriptions in the pickup area. The role provides courteous customer service, answers questions that do not require a pharmacist’s expertise or judgment, helps customers find over-the-counter products, and assists with insurance claims and payment verification. The technician also stocks products and supplies, maintains a clean work area, and operates the cash register. Additional duties may be assigned as needed.

Requirements

Successful completion of coursework and examination for certification from the PTCB or ICPT Pharmacy Certification Boards.

Responsibilities

If allowed by state regulation and authorized by the Pharmacist in Charge, receive oral prescriptions from prescribers or their authorized designees, primarily new telephone prescriptions.
Provide and promote efficient and courteous service to customers.
Answer telephone calls and handle questions that do not require a pharmacist’s expertise or judgment.
Receive written prescriptions and telephone refill requests.
Gather information needed to prepare prescriptions.
Record information needed before prescriptions can be dispensed.
Store written prescription forms after prescriptions are dispensed.
Enter data into the computer.
Stock over-the-counter products.
Place completed prescriptions in the pickup area.
Assist in preparing insurance claims and verify payments.
Help customers find over-the-counter products.
Maintain a clean department and work area.
Assist in maintaining and stocking pharmacy department supplies.
Operate the cash register.
Perform additional duties as assigned.