Pharmacy Tech

Lincare•Pinellas Park, FL

9d•Onsite

About The Position

This employee works in both clerical and distribution roles as needed. The role involves obtaining accurate documentation for prescription fulfillment and billing, communicating with customers to answer questions and refill medications/supplies, and preparing and processing customer orders in a timely and accurate manner.

Requirements

Strong verbal and written communication.
Able to use both computer and phone to provide this communication.
Ability to hold state Pharmacy Technician License as required in state of jurisdiction.
When required, must be able to pass a medical clearance and fit test for personal protective equipment ("PPE").
Graduate from an accredited high school or equivalent.
Minimum of one-year clerical/office experience.
Education to meet state licensure requirements as directed by state of jurisdiction.

Responsibilities

Obtaining complete and accurate documentation for prescription fulfillment and billing.
Communicating with customers for the purposes of answering questions and refilling medications and/or supplies.
Timely and accurate preparation and processing of customer orders.
Reviewing and entering Confirmation of Orders and medical documentation to fulfill dispensing RXs and Billing RXs for pharmacy and Medicare.
Generating accurate Confirmation of Orders to be faxed to providers for approval.
Communicating with providers the required documentation needed to complete an order.
Performing daily follow-up with providers for required documentation.
Communicating with customers via inbound and outbound manual and/or automated calls.
Entering customer orders.
Verifying and updating demographic information such as address and telephone number, as well as document information.
Troubleshooting issues with customer accounts such as tracking packages and prescription questions.
Preparing box stock for use by operation of box taping machine or by hand taping of boxes.
Viewing customer orders in computerized order system.
Pulling and packaging appropriate equipment and/or medications to fill order.
Affixing proper prescription and barcode labels to medication boxes, handwriting any special instructions on the barcode label and forwarding the filled order to the pharmacist for verification prior to shipment.
Stocking work stations with appropriate supplies and product/equipment.
Preparing packages for shipment using computerized shipping systems by creating and affixing accurate shipping labels, sorting the packages by carrier and stacking them in the appropriate area for pickup by the designated carrier.
Maintaining a safe and clean work environment by keeping shelves, shipping supply area, and work stations neat.
May operate forklift and/or pallet jack.